Terms & Conditions

 

THINGS YOU NEED TO KNOW

Welcome to HSA Perfumes terms and conditions. These terms and conditions apply to the use of our website www.hsaperfumes.com and the purchase and sale of our products is subject to the conditions set out on this page.

By using www.hsaperfumes.com you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you should avoid usage of this website immediately.

If you have any questions relating to these terms and conditions please contact our customer service team at info@hsaperfumes.com before you place any order at www.hsaperfumes.com

 

1.GENERAL

1A. Access to this website is permitted on a temporary basis and we reserve the right to withdraw and amend the Services without any notice. We will not be liable to anyone if for any reason the website is unavailable at any time or for any time period. We reserve the right to restrict access to some or all parts of the website from time to time.

1B. We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the Terms and Conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest Terms and Conditions.

2.DEFINITIONS

2A. In order to simplify the terms and conditions we have provided definitions of keywords or phrases. Where the words or phrases below should be interpreted to have the following meanings:-

2B. “Contract” - an agreement between HSA Perfumes and You to sell the item(s) which you have placed on order through the website and which incorporate these Terms and Conditions.

2C. “Order(s)” - this means an order placed by you for one or more of our products.

2D. “You”, “Your”, “Customer” - refers to the person that is placing the order or simply using the website as a customer.

2E. “We” “Us” “Our” - this means HSA Perfumes.

2F. “Website” - www.hsaperfumes.com

3.USING THE WEBSITE

3A. This website will require registration and subsequent access to the website will be subject to an approved log in name and password. It is the responsibility of the Customer to ensure that all information provided by the Customer on this website is accurate and complete.

3B. All password details are accepted and may be withdrawn at Our sole discretion and are exclusive to You and non-transferable and must be treated as strictly confidential at all times.

3C. In the event that you have any concerns regarding your approved login name or password or become aware of any misuse then you must inform us immediately. Please Read Privacy Policy for more Information.

3D. Occasionally this website may contain sponsored/offers/promotions links to other websites, which are not operated by us. We have no control over linked sites and will not accept any responsibility for them or any issue/loss/damage that may occur from your use of those links. Use of those links will be subjected to terms and conditions within each of those sponsored sites. 

3E. HSA Perfumes has made every effort to ensure that www.hsaperfumes.com is free from viruses and defects. However it is your responsibility to ensure that your computer is properly protected and updated with specialist screening software available to screen out all which may damage it. We cannot guarantee that using this website or other websites which can be accessed through www.hsaperfumes.com will not result in any damage to your computer.

4.PRODUCT INFORMATION

4A. All products for sale on www.hsaperfumes.com are subject to availability, if for any reason your order cannot be fulfilled owing to lack of stock, you will be advised by e-mail and/or phone and if any payment is made by you, the same shall be refunded to you within 7 business days.

4B. Every product is sold subject to the product description and supporting information such as volume, estimated delivery dates, delivery charges and guarantees.

4C. We will take all reasonable care to ensure that all of the products, details, descriptions and prices are correct at the time when the information is uploaded onto the website.

4D. We reserve the right to refuse orders where the product information, price or product promotions have been incorrectly published.

5.DELIVERY

5A. We will deliver our products to customers in North America and Europe and this is subject to the correct delivery charge being paid.

5B. The Delivery charges shall be charged as per the standard rates of the region. The rate will be mentioned while placing the order as accordingly.

5C. All delivery times are only estimates and shall not be guaranteed.

5D. Delivery of the goods will depend on the option that was selected at the delivery stage.

5E. We offer a standard delivery service which aims to deliver the goods within 5 to 6 business days, however no guarantee is made by us.

5F. We will make every effort to deliver goods within the estimated time frames; however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within estimated time scales.

5G. Risk of loss and damage of products passes to you on the date when the products are delivered or on the day of first attempted delivery by us.

6.ORDERS

6A. After placing an order, you will receive an e-mail from us acknowledging that we have received your order. All orders are subject to availability and acceptance by us, which shall be confirmed by an e-mail that confirms that the Product has been dispatched (the "Dispatch Confirmation"). The Contract between us shall only be formed once we have sent you the Dispatch Confirmation. 

6B. We will not process your order until payment has been received in full in accordance with the provisions of section 7.

6C. No cancellation of the products will be accepted, once the order is placed.

6D. The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.

6E. We are entitled to refuse any order made by you for any reason.

6F. When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorized user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.

6G. In order to contract with HSA Perfumes you must be at least 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us and in a method acceptable to us as set out in Clause 7G.

7.PRICE AND PAYMENTS

7A. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after We have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a miss-pricing.

7B. The product shall be priced according to the region of sales (United Kingdom – Pound Sterling (£), Canada - Canadian Dollar (CAD $), United States of America - American Dollar (USD $)). Visa or MasterCard or American Express Debit/ Credit cards through PayPal in CAD and USD will be accepted for payment.

7C. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

7D. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorize payment then you will be notified of this at the check-out stage, or shortly after placing your order.

7E. By submitting an order to us through our site, you are confirming that the payment details provided on your order are valid and correct.

7F. Prices are subject to change without notice but changes will not affect orders which we have already accepted.

7G. Payment for all Products must be by credit or debit card  or through PayPal. We accept payment with VISA, MASTERCARD and AMERICAN EXPRESS.

7H. Only one promotion code can be used per order.

7I. Discounts promotional code can only be applied to full price items.

7J. The Card holder shall retain a copy of transaction records, our policies and terms & conditions.

8. DISCLAIMER

8A. Except where explicitly stated in the Contract all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this website are in no way associated, linked or affiliated with HSA Perfumes Industries , and you should not rely on the existence of such a connection or affiliation. 

9.INDEMNITY

9A. You agree to indemnify, defend and hold harmless HSA Perfumes, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Service. 

10. INTELLECTUAL PROPERTY RIGHTS

10A. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights and all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensor. You are permitted to use this material only as expressly authorized by us or our licensor.

10B. All rights on this website are owned by HSA Perfumes. The website is for personal and non-commercial use only. Any attempt to copy, store or share content and information for commercial purposes is strongly prohibited. You must not attempt (and agree not to assist or facilitate any third party to attempt) to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from this website.

11.CONTACT AND COMPANY INFORMATION

11A. Questions, comments, requests regarding these terms and conditions or our Products should be addressed to info@hsaperfumes.com 

11B. Complaints should be addressed in writing to the following: HSA Perfumes, Deira Dubai, UAE, 58688.

11C. www.hsaperfumes.com is a site operated by HSA Perfumes. We are registered in the United Arab Emirates under License number 230445 and in Canada under License number 301289575. Our registered address is Kuwaiti Mosque Road, Al Araf Hotel Building, Deira - Dubai - United Arab Emirates.

12.GOVERNING LAW

Canada is our Country of domicile. The above Terms and Conditions are construed and governed under the Laws of Canada. In case of any disputes, Courts of Canada shall be an exclusive jurisdiction.